Effective January 1, 2017
This privacy notice discloses the privacy practices for Linden Dental Associates LDA Limited Liability Company. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via the Contact Us form or Schedule an Appointment form or other direct contact from you. We NEVER sell or rent this information to anyone. This may include your name, phone number, dental insurance plan information, scheduling availability, and dental services of interest. This is information is provided voluntarily.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to schedule an appointment.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Any payments you make on our website is processed by a 3rd party (In our case Authorize.net) securely, using Secure Socket Layer connection (SSL). You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. We do not store any credit card or payment information.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment and following proper HIPAA compliance policies.
The HIPAA Privacy Rule
The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections. We fully abide by these laws and will not release any medical records or medical history without your written request and consent.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We use an outside credit card processing company for those patients that wish to pay their bill online for services rendered at our office. This company does not retain, share, store or use personally identifiable information for any secondary purposes beyond processing your payments and keeping a customer database for future payment processing. Any customer information that is stored for any recurring billing is stored securely and access to this information is limited to only employees who need the information to perform their job duties.
This website contains links to other sites. We also provide information about dental services for patient education. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.